Terms of Use

These Terms of Use govern access to the Zelorani™ website and the general use of its information, content, and available online features.

Zelorani™ is operated by Chongqing Jiayingchuang Network Technology Co., Ltd. Visitors are expected to use the website in accordance with these terms and applicable legal requirements.

By using the website, you acknowledge these conditions. If you do not agree with the applicable terms, you should discontinue use of the affected website services.

Visitors may use Zelorani™ to browse available products, review information, communicate with customer service, and access supported website features for lawful purposes.

To maintain a secure and reliable online environment, users must not:

• Attempt to obtain unauthorized access to website systems, accounts, servers, or restricted information.
• Disrupt, overload, damage, or interfere with the website or its normal operation.
• Introduce malicious code, harmful files, automated attacks, or other disruptive technology.
• Submit fraudulent details, impersonate another person, or use the site for unlawful activities.
• Copy or exploit protected website materials in ways that infringe intellectual property rights.
• Misuse customer communication channels through threats, harassment, spam, or deliberately misleading requests.

Where reasonably necessary and permitted by law, we may restrict access or take appropriate action in response to prohibited conduct.

Website elements such as the Zelorani™ brand name, logos, photographs, product descriptions, original graphics, page layouts, and other materials may be protected by copyright, trademark, or related laws.

Unless permission has been granted or applicable law provides otherwise, visitors may not reproduce, modify, republish, commercially distribute, or misrepresent protected materials.

Visitors are welcome to review publicly available product information for personal shopping and non-commercial research. Such access does not transfer ownership or intellectual property rights.

We aim to present helpful and accurate product information, including available specifications, prices, descriptions, photographs, and purchasing details.

Despite reasonable efforts, occasional errors, omissions, or differences may occur. Product availability and published website information may change as needed.

We may correct inaccurate information and update website content, subject to applicable law and existing customer rights.

Customers should review the product details shown at the time of purchase. If specifications or descriptions are unclear, please contact us before placing an order.

Zelorani™ aims to maintain accessible online services for customers and website visitors.

Temporary interruptions may arise due to scheduled maintenance, technical problems, system updates, third-party service outages, network conditions, or events outside our reasonable control.

Certain features may become unavailable temporarily while technical issues are investigated or necessary improvements are made.

Where appropriate, we will make reasonable efforts to restore affected services. Website availability is not guaranteed to be uninterrupted or error-free.

Personal information collected through the Zelorani™ website is handled according to our applicable Privacy Policy.

Additional terms may apply to specific activities such as placing an order, completing a payment, requesting a return, or arranging delivery.

Visitors are encouraged to review the relevant store policies, including:

• Privacy Policy
• Terms of Service
• Shipping Policy
• Return Policy
• Your Privacy Choices

These policies provide additional information on personal data, purchasing conditions, shipping, and customer support procedures.

We may revise these Terms of Use to reflect changes in website functionality, business operations, applicable legal requirements, or service arrangements.

Updated terms will be published on this page. Where required by applicable law, additional notice or consent will be provided.

Visitors are encouraged to review the current version periodically. Updates do not override existing statutory consumer rights.

If you have questions about these Terms of Use, website access, or related online services, you may contact Zelorani™ through the official details below.

Website Operator: Chongqing Jiayingchuang Network Technology Co., Ltd.

Email: service@zelorani.com

Phone: +86 153 2248 2328

When submitting a website-related inquiry, please explain the issue clearly and provide relevant information to help us review the request.