Contact Us

Contact Us

Questions, order assistance, and everyday support.

We're Here to Help

Whether you're exploring our collection, checking an order, or requesting assistance with a recent purchase, Zelorani™ provides direct contact channels for customer inquiries.

We welcome questions about product information, shipping arrangements, returns, and website services.

Reach Our Support Team

✉ Email Support

service@zelorani.com

For order-related concerns, please include your order number and a brief description of your request.

☎ Telephone

+86 153 2248 2328

International calling charges may apply depending on your service provider.

What Can We Help With?

01 · Product Guidance

Questions about product features, materials, dimensions, or available configurations.

02 · Orders & Delivery

Assistance with order details, shipment updates, tracking, and delivery concerns.

03 · Returns & Refunds

Guidance on eligible returns, damaged products, incorrect orders, and refund requests.

04 · General Inquiries

Questions about our brand, website information, or customer service policies.

Business & Contact Details

Operating Company: Chongqing Jiayingchuang Network Technology Co., Ltd.

Business Address: No. 232 Guangfu Avenue, Tianwen Subdistrict, Nan'an District, Chongqing, China

Legal Representative: Qin Huashen

Registration Code: 91500108MAKCDUBM77

Email: service@zelorani.com

Phone: +86 153 2248 2328

Before Getting in Touch

Please double-check your email address and provide sufficient information for us to identify your inquiry. If reporting a product issue, photographs may help our team evaluate the situation.

Zelorani™ — Clear communication is part of thoughtful service.